Restaurants and cafés use WhatsApp for booking confirmations and a short check on the day itself. If someone cancels, the table frees up while there's still time to do something about it. Questions about opening hours, the menu, and groups get caught by a menu.
Why it works in this industry
- A cancellation at midday can still be filled; a no-show at eight in the morning can't
- Guests reply faster on WhatsApp than to a phone call
- Menu and opening-hours questions cost your staff time every day
- Works for workshops, tours, and rentals too
Most-used flows
Example flow with ready-to-use message copy.
View →Example flow with ready-to-use message copy.
View →Example flow with ready-to-use message copy.
View →Integrations that fit
A flow only gets useful once it knows your own data. These are the integrations used most in this industry:
What it costs
€50 per month, unlimited flows and messages, no per-user fees. On top of that, Meta charges for each message it delivers. See pricing and what the API costs.
Frequently asked questions
I use a booking system — can that be connected?
If it has webhooks or an API, yes. If it doesn't, you can connect it through Make or Zapier, or run bookings through a Google Sheet.
Can I handle group bookings too?
Yes. Have the flow ask for the party size, the date, and any requests, and send it as an inquiry to your inbox or your system.