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WhatsApp flow examples

Eight flows you can copy as they are — with the steps, the message copy, and the integrations you'll need.

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Short answer

Below are eight commonly used WhatsApp flows with their steps and example copy. Each example consists of a trigger, one or two questions using buttons or a list message, optionally an HTTP request to your own system, and a clean ending with a way out to a team member. You rebuild them in the editor; €50 per month, unlimited flows.

The examples

How to copy an example

  1. 1Pick the example closest to your own process.
  2. 2Rebuild the steps in the editor: drag the blocks and connect them.
  3. 3Replace the example copy with your own tone — keep it short.
  4. 4Fill in your own API details in the HTTP block, if the example uses one.
  5. 5Test every path, including the one where someone types something unexpected, and publish.

One universal structure

Example flow · The basic structure of any flow
1
Trigger
An incoming message or an event in your system
2
Text message
A short opening that sets expectations: what can I do for you?
3
Buttons or a list
Two to five clear choices
4
Condition
A path per choice
5
HTTP request
Read or write data
6
Closing
An answer plus a way through to a person

Frequently asked questions

Can I import these flows?

Not as a file yet: you rebuild them from the steps, which takes about fifteen minutes for most examples. Importable templates are on our list.

Do these examples work for my industry?

The structure is industry-agnostic; only the questions and the connected system differ. Check the industry pages which flows pay off most in your sector.

Read more
Use casesIndustriesFlow builderWhat are WhatsApp flows?

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