Garages and dealerships use WhatsApp for service and inspection reminders, for test-drive requests on used cars, and to let customers know their car is ready. A media carousel shows a fitting selection from your inventory; a utility template sends the reminder at the right moment.
Why it works in this industry
- Inspection dates are already in your system — so the reminder can go out automatically
- A carousel with three used cars works better than a link to your whole inventory
- “Your car is ready” saves a string of phone calls
- Test-drive requests come in outside opening hours too
Most-used flows
Example flow with ready-to-use message copy.
View →Example flow with ready-to-use message copy.
View →Example flow with ready-to-use message copy.
View →Integrations that fit
A flow only gets useful once it knows your own data. These are the integrations used most in this industry:
What it costs
€50 per month, unlimited flows and messages, no per-user fees. On top of that, Meta charges for each message it delivers. See pricing and what the API costs.
Frequently asked questions
Can I send inspection reminders automatically?
Yes, with an approved utility template triggered by the inspection date in your system. The customer's opt-in is required.
Can I show used cars in WhatsApp?
Yes, with a media carousel: three to five cards with a photo, a price, and a button to book a test drive.