Integration

Connecting Shopify to WhatsApp

Order confirmations, shipping updates, and order status on request — straight from your Shopify store.

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Short answer

You connect Shopify to your flow through the Shopify Admin API and webhooks. A webhook lets Shopify report that an order has been created, paid, or shipped; a GET request lets your flow fetch the current order status whenever a customer asks. You'll need a private or custom app with an access token for that — no programming required.

What this automates for you

  • Send an order confirmation as soon as an order is paid
  • A shipping update with a tracking link on fulfillment
  • Look up order status by order number or phone number
  • Follow up on an abandoned cart (with marketing opt-in)

How to set up the integration

  1. 1In Shopify, create a custom app with read access to orders and fulfillments.
  2. 2Copy the access token and set it as a header in your HTTP block.
  3. 3Use a GET on /admin/api/orders.json to fetch an order.
  4. 4For proactive messages: have Shopify send a webhook to your flow on order/fulfilled.
Every integration runs through the HTTP block, which is part of the €50 per month subscription. You don't need a separate connector license.

Flows that use this integration

Frequently asked questions

Is this integration a ready-made app, or do I build it myself?

You build it yourself in the HTTP block: fill in the URL, headers, and fields. That usually takes about fifteen minutes. The upside is that you decide exactly which data gets exchanged.

Do integrations cost extra?

No. HTTP and API integrations are part of the €50 per month subscription, no matter how many systems you connect.

What if Shopify has no suitable API endpoint?

Then you use Make, Zapier, or n8n as a middle layer. Your flow talks to a single webhook, and the middle layer talks to everything else.

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Order status & trackingAbandoned cartCustomer service automationAll integrationsPricing

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