Integration

Connecting Lightspeed to WhatsApp

For retailers and hospitality businesses on Lightspeed: orders, stock, and customer details in your flow.

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Short answer

Lightspeed offers an API you can use to read orders, products, and customers. In your flow you use it to answer order status questions, check stock, or recognize a customer by phone number. In hospitality, the combination with bookings and confirmations is used most.

What this automates for you

  • Order status and pickup notifications
  • Check stock before you promise anything
  • Recognize the customer by phone number
  • Booking and confirmation flows for hospitality

How to set up the integration

  1. 1Request API access in your Lightspeed environment and generate a key.
  2. 2Set the key as a header in the HTTP block.
  3. 3Use a GET to fetch the order or the product you need.
  4. 4Use Make or Zapier if you'd rather not build a direct API integration.
Every integration runs through the HTTP block, which is part of the €50 per month subscription. You don't need a separate connector license.

Flows that use this integration

Frequently asked questions

Is this integration a ready-made app, or do I build it myself?

You build it yourself in the HTTP block: fill in the URL, headers, and fields. That usually takes about fifteen minutes. The upside is that you decide exactly which data gets exchanged.

Do integrations cost extra?

No. HTTP and API integrations are part of the €50 per month subscription, no matter how many systems you connect.

What if Lightspeed has no suitable API endpoint?

Then you use Make, Zapier, or n8n as a middle layer. Your flow talks to a single webhook, and the middle layer talks to everything else.

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Order status & trackingBooking confirmationsHospitalityAll integrationsPricing

Build your first WhatsApp flow today

Creating an account is free: you can start building and testing flows right away. Going live takes a completed Meta onboarding and an active subscription at €50 per month.

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